Help centre · Workspace and permissions

Files and storage

Which files you can upload, what counts towards storage, and how to restore a deleted file.

Attach files to features, solutions, releases, discoveries, Library items, tasks, objectives, journeys and whiteboards, or see them all in Settings → Files. Detail panels have an Attachments section at the bottom with the same upload, existing-file linking and viewing options as hubs.

Files you can upload

Bonzaii checks each file the moment you pick it, before anything is sent, and tells you straight away if it can't be uploaded.

| Kind | Types | |---|---| | Images | JPG, JPEG, PNG, GIF, WEBP, BMP, AVIF; HEIC and HEIF converted to JPEG | | PDF | PDF | | Documents | DOC, DOCX, ODT, RTF, TXT, MD, Pages | | Spreadsheets | XLS, XLSX, ODS, CSV, TSV, Numbers | | Presentations | PPT, PPTX, ODP, Keynote | | Data | JSON, XML, YAML | | Audio | MP3, WAV, M4A, OGG | | Video | MP4, MOV, WEBM | | Design | FIG, SKETCH, XD | | Archives | ZIP |

HEIC and HEIF photos are converted to JPEG before upload. The JPEG is stored and counts towards storage; both the original and converted photo must fit the file size limit. If a photo cannot be converted, nothing is uploaded.

Not accepted: programs and scripts, files with no type, and SVG (it can carry code — export as PNG).

Each file can be up to 500 MB. Empty files can't be uploaded.

What counts towards storage

Your workspace includes 50 GB. Storage used in Settings → Files counts everything Bonzaii keeps for your files:

  • the current version of each file,
  • older versions kept after you replace or compress a file,
  • preview images and thumbnails,
  • files deleted in the last 30 days (they can still be restored).

Uploading the same file twice stores it once.

Delete and restore a file

Deleting a file removes it from every place it was attached, so no item is left showing a broken preview. Only Builders, Contributors and admins can delete files.

To bring it back within 30 days:

  1. Open Settings → Files.
  2. Scroll to Recently deleted files.
  3. Click Restore.

The file goes back to every place it was attached, unless that item has since been deleted. After 30 days a deleted file can't be restored.