Help centre · Evidence and Discovery

Capture feedback

Bring feedback in by hand, by form or from your tools.

  1. By hand — add an insight or problem from Discovery or the Library.
  2. Public feedback form — share the form's link with customers, early testers or teammates. Anyone can send feedback without an account; it arrives as evidence.
  3. From your tools — connect tools such as Zendesk, Intercom or Slack to send feedback straight in.
  4. Import — paste notes or upload a file, and AI turns it into insights and problems for you to review.

Then link the new evidence to the features or solutions it's about. See Evidence.